Privacy Policy
Effective Date: March 2026
Xargo Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Business Contact Information: Name, email address, phone number, company name, job title, and business address.
- Account Information: Login credentials, profile details, and preferences.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Communication Data: Messages, support requests, and feedback you send to us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our logistics platform and services.
- Account Management: To create and manage your account, process transactions, and send transactional communications.
- Communications: To send you service updates, security alerts, and respond to your inquiries.
- Analytics: To understand usage patterns, optimize platform performance, and develop new features.
- Compliance: To comply with legal obligations and enforce our terms of service.
- Marketing: To send promotional materials and updates about our services (with your consent).
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With vendors and contractors who assist us in operating our platform and delivering services, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or government request, or to protect our legal rights and the safety of our users.
- Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets.
- Aggregated Data: We may share anonymized, aggregated data that cannot identify you.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal and contractual obligations. Some information may be retained for compliance, fraud prevention, or legitimate business purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information.
- Opt-Out: The right to opt out of marketing communications and certain data processing activities.
To exercise these rights, please contact us at support@xargo.co.
7. Cookies and Tracking
Our platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our platform.
8. Third-Party Links
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Effective Date" at the top of this policy. Your continued use of our platform following the posting of changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Xargo Inc.
Email: support@xargo.co